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Seat Maker by Austin Frankel

Delete your account

Whether you wrapped up your wedding, your event is over, or you just want a clean slate, you can remove your Seat Maker account and everything tied to it. Here’s how.

The fastest way: from the app

If you can still open Seat Maker on your iPhone, iPad, or compatible Mac, this takes about 15 seconds:

  1. Open Seat Maker.
  2. Tap the gear icon to open Settings.
  3. Choose Account.
  4. Tap Delete All Data and confirm.

That one tap removes your account, your saved seating charts, and the local copy on the device. You don’t need to do anything else.

Can’t open the app? Ask us instead

Fill in the short form below using the email you signed in with. We’ll confirm it’s really you and remove the account within 30 days. You’ll get an email from us when it’s done.

Sending this opens your email app with the request already typed out. Prefer to write us directly? Email hello@seatmakerapp.com from the same address you signed in with, or call or text (570) 661-1277.

What gets deleted

  • Your Seat Maker account and sign-in after we verify the request
  • Every seating chart, table, and guest you saved to your account
  • Your name, profile, and any onboarding answers we have on file
  • Push notification subscriptions tied to your account
  • Public share links you created from the app
  • Local copies on devices when the app next clears its local data

What stays, and for how long

  • Provider-held records that must be retained for security, fraud prevention, tax, legal, or accounting reasons, under that provider's policy
  • Anonymous or aggregated analytics that cannot reasonably be linked back to you
  • Payment receipts that Apple and Stripe keep under their own policies. Seat Maker never sees or stores card data.

How long it takes

We process identity-verified deletion requests within 30 days of receiving the request. Provider retention periods and backup rotation can vary; we will tell you if a record must be retained and when it is scheduled for removal.

Back to privacy · Remove some data instead of the whole account